The undersigned (hereinafter called the “Member”) hereby applies for participation in the Pre-Pay Program offered to members of Southern Indiana Power (hereinafter called the “Cooperative”), and agrees with the Cooperative to the following terms and conditions:
1. The member shall purchase electric energy from the Cooperative in accordance with the present and any future rate schedule of the Cooperative on a Pre-Pay basis for the above-referenced account.
2. The member understands that the terms and conditions set forth in the member’s Application For Membership and/or Electric Service continue to apply in addition to the terms and conditions of this Agreement and Pre-Pay Program, subject, however, to any changes set forth in this Agreement.
3. The member shall pay any transfer, connect and/or applicable fees as fixed by the Cooperative bylaws and the policies, rules and regulations of the Board of Directors as may be required for the member to participate in the Pre-Pay Program.
4. Any deposit fee previously paid by the member to the Cooperative will be applied to the member’s outstanding balance at the commencement of participation in the Pre-Pay Program. Any credit remaining after application of the deposit fee shall be applied to the member’s Pre-Pay account balance.
5. To begin on the Program, a minimum of $90.00 is required; $50.00 for setup and $40.00 for energy usage. After the initial setup, a minimum of $20.00 will be allowed as a prepayment for energy usage.
6. The Cooperative shall furnish the member an In Home Display (IHD) unit and the member agrees to be responsible for the unit. Should the unit be damaged due to neglect or abuse as solely determined by the Cooperative, the member shall be charged $125 to replace the unit.
7. The member shall pay a facility charge of $29.50 (plus a device charge of $10.00 per month if In Home Display (IHD) is issued). This amount ($29.50 or $39.50) will be spread over the entire month based on the number of days in that month.
8. As a result of participation in the Pre-Pay Program, the member will not be mailed a monthly statement for electric usage or other applicable fees or charges. The member is responsible for regularly monitoring the balance on the account via IHD, SmartHub App, SmartHub on our website, or by calling (844) 827-4763. The member understands that electric service will be subject to disconnection without any written notification from the Cooperative. Once the balance on the account is no longer a credit the account will be disconnected and a reconnection fee of $ 50.00 will be charged to reactivate service.
9. The members account will update every day beginning at 11:00 am. This will be for the prior day’s usage. To ensure a balance on the account and avoid the possibility of disconnection, payments should be made prior to 10:00 a.m. If the balance is positive, (Ex: $ 5.00, 0.00, 0.05) when the update completes, the account will be subject to disconnection. (A positive balance ($ 5.00) means you have run out of money, a negative balance ($ - 5.00) means you have a credit balance and money is available)
10. The member shall pay any return payment fees and service fees and, further agrees that all such applicable fees are required to be paid in full before any member payments are applied to the balance of the Pre-Pay account.
11. The member understands the medical and health conditions of any person located at the address where electric service is furnished by Cooperative and/or inclement weather conditions or temperatures will not postpone disconnection of electric service.
12. Prepay accounts shall not be eligible for payment arrangements with the Cooperative and energy assistance shall not be applied until received as payment on the member’s Pre-Pay account.
13. The member authorizes Cooperative to transfer the outstanding balance from the member’s account with the Cooperative to the Pre-Pay account and, further, agrees that 25% of any payments made on this account in the future shall be applied to the balance until said balance is paid in full. Any fees/penalties (returned check, meter tampering) shall be paid before any payments are applied to the member’s Pre-Pay account.
14. The member agrees to remain on the Pre-Pay system for a period of not less than one year from the date of this agreement. If a member wishes to disconnect service, the member shall be refunded the balance on the Pre-Pay account. If member was issued an IHD unit, unit must be returned before refund will be issued. Should the member fail to return the IHD unit or if the IHD is damaged, the replacement cost of the unit ($125) shall be charged against the account balance. The member has seven working days to return the IHD unit to the Cooperative.
15. Should the member wish to be removed from the Pre-Pay Program and resume monthly billing after one year;
•the account balance must be current with all arrears paid
•all fees/penalties must be paid
•member will be subject to a credit check, and if necessary, a deposit will need to be paid in accordance with the Southern Indiana Power policy # 513.R6 Member Deposits to Ensure Payment of Bills.
•Should the member’s account become delinquent, the member could be required to rejoin the Pre -Pay Program.
