Payment & Billing

Pay Your Bill Online

SmartHub

SmartHub is a mobile and web application that allows you to:

• View and change account information
• Monitor and analyze your electric usage
• Make payments in a secure environment, all from your mobile device or computer.

Features

• Add notifications that you would like to receive by email or text message.
• Use planning markers to track when energy-efficient changes are made to your home and monitor the energy consumption.
• Compare daily, monthly, and yearly usage with the analysis tool.

Download SmartHub

Access and manage your electric account with your current online username and password or create a new online account. Get the app for your Android or Apple device.

Pay Now

You can make a one time payment without setting up an account.

Mail

PO Box 219
Tell City
Indiana 47586

Night Deposit

Drop off your payment anytime and leave it in the night depository located in the Southern Indiana Power parking lot.

Pay-by-Phone

Southern Indiana Power has an automated, secure phone system specifically for taking payments. This system is the only way the co-op will accept payment by phone – by calling (844) 827-4763. Southern Indiana Power accepts VISA, Mastercard, and Discover credit cards for payment of electric bills.

The automated phone system is:

• Secure
• Convenient
• Available 24/7
• Accessible from any phone

There is no additional fee for this service. No computer or internet access required. Before you call, you need your account number or phone number.

Fraud Alert

In order to initiate a payment transaction, you must call us, and use this automated system. Southern Indiana Power will never contact you over the phone asking for payment. Other co-ops have reported members receiving phone calls from someone posing as the power company and demanding payment to avoid disconnection. If you receive a phone call of this nature, please hang up and contact the authorities.

Pre-Pay Program

Members of Southern Indiana Power can apply to participate in our Pre-Pay Program. With the program, the member will not be mailed a monthly statement for electric usage or other applicable fees or charges. The member is responsible for regularly monitoring the balance on the account.

For more information and to sign up, view the Pre-Pay Program form below.

Autopay (Automatic Bank Draft)

Paying your bill is easy with Southern Indiana Power’s Autopay (automatic bank draft). Instead of other conventional methods, you may prefer to have the amount of your monthly bill automatically deducted from your designated bank account through Autopay.

This service is:

• Is free to all our members
• Requires your permission
• Will automatically draw money from your bank account to pay your monthly bill on the 20th of every month
  • If this date falls on a holiday or weekend, the draft will occur the next business day

Once you sign up, you will receive your bill as usual. However, included on the bill will be the statement, “ACH DRAFTED – DO NOT PAY”. The bill is sent for your records. Besides being convenient, Autopay is totally free — neither the Cooperative nor your bank charge for this service.

If you are interested in Autopay, please call or visit our office and ask for the billing department and we’ll guide you through the simple process of signing up. Or, to get a head start, you may print a copy of the Autopay Authorization (PDF). Complete the form and mail or fax the information to our office.

Members who participate in Autopay are automatically entered in a $50 monthly drawing.

Budget Billing

Most people experience higher electric bills in summer and winter, when temperatures are at extreme highs and lows. Members who enroll in our Budget Billing program can avoid this seasonal swing and can have their bill amount averaged based on the previous 13 months of electric use.

If you are interested in Budget Billing, sign up using the form below.

Note: The consumer agrees payment will be made by the due date each month. If payment is delinquent more than twice in a 12 month period, Southern Indiana will remove the consumer from the budget payment plan.

The consumer understands the monthly payment is not the amount actually billed and they will be liable for any balance due or will be given credit for any overpayment at the time of termination of this agreement, or at the time service is disconnected.